Privacy Policy

Welcome to Bazel Skip Bins. We are committed to protecting your privacy and handling your personal information in a lawful, fair and transparent manner under applicable privacy laws in New South Wales and Australia (including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), and any relevant NSW legislation). 

 

This Privacy Policy explains how we collect, use, disclose, store, secure, and allow access to personal information collected via our website, through phone, email or in person, in the course of our skip bin hire business.

 

If you have any questions or complaints in relation to this policy or how we manage your personal information, please contact us.

 

 

What kinds of personal information we collect

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Depending on your interaction with us, we may collect:

 

• Name, contact details (phone number, email address)

• Postal address, delivery / site address for bin placement

• Payment and billing information (e.g. credit card, bank details)

• Business or company name and ABN (if applicable)

• Records of communications (e.g. emails, calls, chat logs)

• Feedback, complaints or survey responses

• IP address, device/browser type, usage data collected via our website (for analytics)

• CCTV or photographic images (if cameras are in place on our premises or at sites)

• Any other information you voluntarily provide (e.g. via forms, upload of documents)

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We will only collect personal information that is reasonably necessary for our business operations (e.g. quote, delivery, billing, service provision, accounts, marketing).

 

If we use CCTV cameras or photographic recording at our premises or job sites, we will:

 

• Only do so where lawful, reasonable and proportionate

• Display signage indicating the presence of CCTV

• Use recorded images solely for security, safety, loss prevention or investigation

• Retain recordings only for the minimum period needed, then delete or overwrite securely

• Allow individuals to request access to footage in which they appear (unless an exception applies)

• Not use footage for unrelated purposes without further consent (e.g. marketing)

 

 

Any use or disclosure of recorded images will comply with applicable surveillance and privacy legislation (e.g. the Surveillance Devices Act 2007 (NSW))  .

 

 

Retention and disposal

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We will retain personal information only for as long as needed to fulfill the business purpose for which it was collected, comply with legal obligations (e.g. tax, accounting), resolve disputes, or enforce agreements.

 

When personal information is no longer required, we will either securely delete it, anonymise it, or destroy it in a way that prevents reconstruction or identification.

 

 

Changes to this policy

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We may update this Privacy Policy from time to time. The “Last updated” date will reflect such changes. We encourage you to revisit it occasionally to stay informed of how we handle your personal information.

 

When changes are significant, we may provide notice (e.g. via email or website banner) before the change takes effect 05/10/2025